Breadth of Mögrav

Remote channels do not exist anymore in new mobile banking as independent services. Achieving excellence while focusing on the customer in cross channel services is a major challenge for Financial Entities. Customers always carry their devices, and new mobile banking understands these devices to be the origin of all remote channels: Mobile, Internet and Contact Center. The main objective of Mögrav’s services is to improve the P&L, increasing customer acquisition, performance in selling products, loyalty level and the entities brand value.

Mögrav offers three innovative solutions to help its customers achieve excellence in new mobile banking: Strategic Consultancy in Mobile Payments as the starting point for a customer-centric experience; Quality Assurance in proceses and developments in mobile banking Apps; and the development of killer applications to improve the sales performance of financial products during engagement and debt recovery.